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Privacy
Policy
DB INDUSTRIAL SUPPLIES (DBISP) PRIVACY SUMMARY
Our Privacy Policy applies to our websites, mobile applications, and other online services that link to this Policy (collectively, our “Service”). You can read the full version of the Privacy Policy and find a summary below.
HOW DO WE USE PERSONAL INFORMATION AND HOW IS IT COLLECTED?
This personal information is collected from you in many ways, which are described in the full Policy. A few examples include:
- When You Submit Personal Information To Us: We collect personal information about you when you register for an account, make a supply purchase, sign up for marketing communications, apply for a job posting, or contact us regarding our federal, state, or local government contracts.
- When You Use Our Service: We collect some personal information about you automatically as you use our Service and visit our Indianapolis or Cincinnati locations.
- From Our Third-Party Partners: We may also collect personal information from our third-party partners who help us to provide the Service, process healthcare or IT supply orders, or from other partners to supplement or enhance our information.
We collect many categories of personal information. The categories we collect may include: Contact and profile information; comments and suggestions; Payment and transaction information; Location information; Information provided by third parties; and Information about fraudulent or criminal activity related to your account.
We may link or combine information that we collect about you from various sources to help ensure a consistent user experience regardless of how you interact with us – online, in-branch, or on social media.
We use personal information to provide our Service; to fulfill your IT and healthcare supply requests, process transactions, and contact you; to send you personalized advertising and promotional content; to analyze and improve our Service and our business; and for other reasons described more fully in our Policy.
HOW DO WE SHARE INFORMATION?
We share information in a variety of circumstances to provide our services, respond to your requests, improve your experience, and otherwise conduct our business. For example, we may share information:
- With our affiliates and companies in the DBISP family who may use your information in the same way as we can under this Privacy Policy.
- With third parties to fulfill your request, such as when you choose to share your activities on DBISP with your contacts, or when you engage in promotional activities we provide with third-party partners.
- With select third parties, so that they can provide you with information and marketing messages about products and services you may enjoy.
WHAT CHOICES DO YOU HAVE?
We want you to understand your choices regarding how we may process your personal information. Depending on how you use the Service, these choices may include the following:
- Interest-based advertising: Click on the link to “Your Privacy Choices” in the website footer to adjust your targeting cookie preferences. You may also visit the Network Advertising Initiative’s online resources, and/or the DAA’s resources to learn about how you may opt-out of certain interest-based advertising.
- Cookies Settings and Preferences: You may disable cookies and other tracking technologies through the settings in your browser, or by clicking the link to “Your Privacy Choices” in the website footer to adjust your cookie preferences.
- E-mail Settings and Preferences: If you no longer want to receive marketing e-mails from us, you may choose to unsubscribe at any time.
QUESTIONS ABOUT OUR PRIVACY POLICY?
For more questions about our Privacy Policy, please feel free to email us at privacy@dbisp.com.
DB INDUSTRIAL SUPPLIES (DBISP) PRIVACY POLICY
DB Industrial Supplies (“DBISP,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, processed, transferred, and disclosed by DBISP.
This Privacy Policy applies to our website and any other website, mobile application, or other online service that links to this Policy (collectively, our “Service”).
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Access.
1. WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE USE IT?
When you use our Service, we collect certain categories of information about you from a variety of sources:
- We collect personal information about you when you voluntarily submit information to us when you use our Service. This can include information you provide to us when you register for an account, purchase IT or healthcare supplies, request a quote for a government or K-12 contract, post a review, send us messages, subscribe to our newsletters, or apply for a job posting.
- We collect certain information automatically when you use the Service, such as information about the pages you view on our Service, the actions you take on our Service, or the device you use to access our Service.
- We may also collect information about you from certain third parties.
2. INFORMATION AUTOMATICALLY COLLECTED THROUGH COOKIES AND OTHER TRACKING TECHNOLOGY.
When you use our Service, visit our branches, read our emails, or otherwise engage with us through a computer or mobile device, we and our third-party partners automatically collect information you provide to us and information about how you access and use the Service.
We use this information to enhance and personalize your user experience, to monitor and improve our websites and services, and for other internal purposes. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology.
3. HOW WE SHARE YOUR INFORMATION
We may share your personal information with the following categories of third parties:
- Our affiliates: Any organization or brand we own or control.
- Service providers and advisors: Third-party vendors that perform services on our behalf, which may include providing mailing or email services, tax and accounting services, product fulfillment, payments processing, fraud prevention, or providing analytic services.
- Third parties in connection with payment transactions: Third parties in connection with payment processing, fraud detection, and credit reporting agencies.
- Product Suppliers: Third-party product suppliers who may have a legitimate business or legal interest in receiving such information, such as to fulfill warranty service obligations or product recalls.
- Law enforcement, regulators, and other parties for legal reasons: Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to comply with the law, enforce our Terms of Use, or protect the rights and safety of DBISP.
4. YOUR CHOICES AND CONTROL OVER YOUR INFORMATION
- Profile and data sharing settings: You may update your profile information, such as your user name, address, or billing information, on your Account Page.
- How to control your email preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications.
- Modifying or deleting your information: If you have any questions about reviewing, modifying, or deleting your information, you can submit a request through our Privacy Center within your DBISP account or contact Customer Service.
- Geolocation: You may control location tracking by adjusting your location services settings on your mobile device.
5. THIRD PARTY DATA COLLECTION AND INTEREST BASED ADVERTISING.
We engage in interest-based advertising and permit third-party online advertising networks to collect information about your use of our websites over time so that they may display ads on our Service or other websites. We also use third-party tools to monitor user experience information, including mouse clicks, scrolling, and browsing behavior to optimize site analytics and usability. We do not permit this information to be shared with or used by third parties for their own purposes.
6. HOW WE STORE AND PROTECT YOUR INFORMATION
- Data storage: Your information collected through our website may be stored and processed in the United States or any other country in which DBISP or its service providers maintain facilities.
- Keeping your information safe: Security of your information is very important to us, and we have put in place safeguards designed to preserve the integrity and security of information we collect. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
7. CHILDREN’S PRIVACY
DBISP does not knowingly collect or solicit any information from anyone under the age of 13 on the Service. In the event that we learn we have inadvertently collected personal information from a child under age 13, we will delete that information.
8. STATE-SPECIFIC DISCLOSURES
Depending on the state you live in (such as California), you may have the right to request access to the information we process about you, request deletion of your information, request correction of inaccurate information, or opt-out of targeted advertising and the sale of your information. You may exercise any of these rights by contacting us. We will not discriminate against you for exercising any of these rights.
9. LINKS TO OTHER WEB SITES AND SERVICES
The Services may contain links to and from third-party websites of our business partners or contract portals. If you follow a link to any of these websites, please note that these websites have their own privacy policies. We strongly recommend that you read their privacy policies.
10. HOW TO CONTACT US
If you have any questions about this Privacy Policy or the website, please contact us at Customercare@dbispllc.com.
11. CHANGES TO OUR PRIVACY POLICY
We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices. Continuing to use our Service after we publish changes means that you are consenting to the changes.
Effective date: 03/03/2026
